This Request for Proposals (the "RFP") is an invitation by the Government of Bermuda (the "Government") to prospective proponents to submit proposals for Partnering with the Government of Bermuda on Digital Transformation Activities, as further described in Section A of the RFP Particulars (Appendix D) (the "Deliverables").

The Government of Bermuda is committed to a comprehensive digital transformation agenda aimed at improving citizen engagement, streamlining service delivery, and driving greater efficiency across its departments.  To achieve these objectives, we are focusing on several high-priority projects that will leverage advanced digital technologies, improve data management, and simplify the public's interaction with government services.

In this regard, the Government of Bermuda is inviting qualified vendors to submit proposals for a strategic partnership to assist in advancing key initiatives that are part of our ongoing digital transformation efforts.  Specifically, we seek to implement cutting-edge technologies to enhance public service delivery, improve operational efficiency, and streamline citizen interactions with the government.

The scope of this RFP includes three primary areas:

1. Implementation of Artificial Intelligence (AI) to automate government processes and improve customer service interactions.
2. Enhancement of the Unified Payment Platform to improve security, expand integrated services, and optimizie the user experience.
3. Enhancement of the One-Stop Shop for Government Transactions, consolidating government services into a single, user-friendly portal.

We are looking for vendors with a proven track record of delivering successful digital transformation projects, particularly in the public sector.

RFP Contact

For the purposes of this procurement process, the "RFP Contact") will be:

Mr. Barrington Bryce, email: bbryce@gov.bm

Important Dates

*All times listed are in Bermuda local time.

**Late submissions will not be accepted.